Education
Comcast Business
2022 saw the launch of the Comcast Business Knowledge Network, an employee engagement platform built to distribute product knowledge internally. The first video series, Meet the Customers, explained the complexity of Comcast Business products from a customer perspective, translating their value to practical settings. Employees experienced Meet the Customers through a series of videos, quizzes, product challenges, and takeaway sheets that turned product knowledge into real-world wisdom.
Work
Understanding the Basics of Medicare and Medicare Advantage
A friendly face goes a long way in helping people understand the value of their Medicare coverage. That’s where Barbara comes in. As the star of MOD’s interactive video learning experience, Barbara encourages users to click between chapters, take quizzes, and engage with supplemental educational activities. Because of Barb’s personable demeanor, Medicare becomes that much friendlier too.